The SILVERStar program defines our commitment to excellence and the code of values that we at SilverSmith strongly feel is key to our success and the success of our customers. The SILVERStar commitments are:

SERVICE - To our customers and to our community. We believe that our products are industry leaders and we back it with our pledge to provide exemplary service to our customers. We are also deeply commited to the betterment of our community, our friends and neighbors. To this end, SilverSmith participatesin a number of programs that better our community. Through this participation, we become better people ourselves.

INNOVATION - In our products and our systems. Our products are truely unique solutions that address problems in monitoring and controlling remote functions. These products create value to our customers by giving them unprecedented access to data about their critical systems, allowing them to quickly identify issues and potential problems. SilverSmith commits to continuing our history of identifying problems and providing solutions.

LOYALTY - Our employees are a diverse group of individuals with different backgrounds and cultures yet we are bound together through our efforts to make SilverSmith the best company it can be and providing the best products and services to our customers. This common bond leads us to routinely go the extra mile to keep us on the road to these goals.

VALUES - The beliefs that shape the character of our company. Our commonality is our commitment to honesty and integrity to ourselves and our customers. Our integrity and work ethics ensure that our products remain the finest we can craft. Our dedication to our services and our common goals produce a work environment that is fun and energetic and we share this enthusiasm with those we work with in both the community and our business.

EQUITY - We believe in building value for our community and our clients. Our products are built to exacting tolerances and designed to last many years even in extreme conditions. The SilverSmith system you install today should still be funtioning a decade from now. This is simply another aspect of how we work to provide value to our customers. We also make an effort through our community involvement to build equity amongst our neighbors and our neighborhoods. Through both our products and through our internship program we attempt to build value for the industries we serve.

RESPONSIVENESS - Our pledge to our customers to respond to their needs in a timely manner. Hand in hand with our service is our commitment to do what it takes to address any issues as quickly as possible. From troubleshooting and education to assistance and repairs, we are committed to keep our customer's investment in our products in peak operational condition.

SAFETY - We take seriously the importance of keeping our employees safe. No profit is worth the health and welfare of one of our friends. We make sure our employees have a safe work environment and are provided with the proper safety equiptment. Regular safety meeting ensure that we are constantly learning new ways of keeping ourselves and others safe. Our Near Miss program records avoided disasters and lets us discuss options to ensure our safety.